Shopify Operations
Running the daily order, inventory, and fulfillment cycle for a growing multi-brand catalog.
Ecommerce Operations & Executive Support
Systems that keep growing brands from breaking.
I run the Shopify back end, the calendar, and the content pipeline so founders can focus on the next decision instead of the last fire. Three years across seven brands, from single-SKU launches to seven-figure catalogs.
Shopify Admin
605K views
7 brands
0
Sales Supported
0
Orders Fulfilled
0
Top TikTok Video Views
0
Total Likes
0
Brands Supported
0
Countries Traveled
About Me
I close the gap between a founder's plan and what actually ships.
I started managing one Shopify store part-time. Eighteen months later I was coordinating inventory, fulfillment, and content calendars across seven brands at once, reporting straight to owners who needed one person they didn't have to double-check.
My work sits at the intersection of ecommerce operations and executive support: order accuracy, calendar triage, vendor follow-up, and the social content that keeps a store's traffic from going flat between launches.
- Ecommerce OperationsShopify catalog, inventory, and fulfillment accuracy at scale.
- Executive SupportInbox triage, scheduling, and vendor coordination that don't slip.
- Content & GrowthShort-form video and social calendars tied to sales, not vanity metrics.
- Process DocumentationSOPs that let someone else run the system when I'm not the one doing it.
Tools & Platforms
Day-to-day toolkit
Ecommerce
Shopify
Google Workspace
Microsoft Excel
Project Management
Notion
ClickUp
Trello
Asana
Slack
Content & Design
Canva
CapCut
Higgsfield
Social Media
Meta Business Suite
Instagram
TikTok
AI
ChatGPT
Claude
Featured Work
Featured Work
A selection of projects demonstrating ecommerce operations, executive support, and social media growth.
TikTok Growth
Turned a dormant brand account into a channel that outperformed paid ads on cost per view.
Empire Salon
Social calendar and booking coordination for a multi-chair salon with a walk-in-heavy schedule.
HEZI
Rebuilt a manual fulfillment workflow into a documented, repeatable system.
Ecozy
Inventory accuracy and weekly reporting for a fast-restocking home goods store.
Pura Vida Moringa
Combined ecommerce support and marketing coordination for a supplement brand's relaunch.
Le Beau Domicile
Set up the systems and reporting a small home-decor brand needed before its first big launch.
Professional Experience
Where I've worked
2024 — Present
Ecommerce Operations Coordinator
Multi-brand contractor roster (7 brands)
Own daily Shopify operations, inventory syncing, and fulfillment QA across active client stores. Built the reporting templates three of those brands still use weekly.
2023 — 2024
Social Media & Executive Support
Empire Salon
Managed the content calendar and booking coordination for a six-chair salon, cutting no-shows through a redesigned confirmation flow.
2022 — 2023
Ecommerce Operations Assistant
HEZI
Took over a fulfillment process that lived in one person's memory and turned it into a documented SOP the rest of the team could run without me.
My Process
How I take on a new system
01
Understand
Sit in the existing workflow before changing it. Find out what's actually breaking, not just what's assumed to be broken.
02
Organize
Put every task, order, and message into one system with a clear owner and a clear deadline.
03
Execute
Run the day-to-day: orders shipped, inbox cleared, content posted, calendar held.
04
Optimize
Cut the steps that don't earn their place. Automate the ones that are just repetition.
05
Measure
Report what changed in numbers a founder can act on, not just activity logs.
Testimonials
What clients say
Resume
Everything above, in one page.
A one-page summary of roles, tools, and results, formatted for a fast read before a first call.
Download Resume (PDF)Contact
Let's talk about your operations.
Open to Shopify Operations Manager, Ecommerce Operations Manager, Executive Assistant, Project Coordinator, and Social Media Manager roles.
Download Resume